Medical Office Associate - Pulmonary Office

Summa Health; Akron (OH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Life Insurance

AD&D

Disability Insurance

Hospital Indemnity

Critical Illness Insurance

Dependent Life Insurance

Job summary

Summa Health Medical Group in Akron, OH seeks a Medical Office Associate for the Pulmonary Office. You will greet patients, perform administrative tasks, register patients, collect co-pays, schedule appointments and ensure all necessary insurance documentation is captured.

One year of clerical office experience is required. Strong confidentiality, interpersonal skills, basic typing, and EMR familiarity are expected.

Qualifications

• High school diploma or equivalent is required.
• One year of clerical experience preferred.
• Ability to handle confidential information professionally.

Responsibilities

• Greet patients and perform front-office duties.
• Complete registration, collect co-pays and past-due balances.
• Schedule appointments and manage insurance documentation.
• Answer and route phone calls and assist with patient billing questions.

Skills

Typing

Interpersonal communication

EMR experience

Teamwork

Customer service

Confidentiality

Phone etiquette

Education

High school diploma

Tools

Electronic Medical Record (EMR)

Job description

Job Title

Medical Office Associate - Pulmonary Office

Company

Summa Health Medical Group

Location

75 Arch Street

Akron, OH 44304

US:OH:Akron

Work Details

Full-Time Days / Monday - Friday Schedule / Benefits Eligible

Regular Employee

STAFF

Posted

09/03/2026

Job Summary

Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

One-year previous office/clerical work experience required.

Formal Education Required

• High school diploma or equivalent

Experience & Training Required

• Light typing skills.
• One (1) year clerical experience.

Other Skills, Competencies and Qualifications

• Must maintain confidentiality of patient, employee, or financial records.
• Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
• Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
• Ability to perform in a work team environment.
• Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
• Assumes accountability for demonstrating behaviors consistent with the customer service policy.
• Required ability to handle bodily fluids and possible exposure to communicable disease.

Level of Physical Demands

• Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer / Veterans / Disabled

Equal Opportunity Employer/Veterans/Disabled

Salary

$17.43/hr - $20.92/hr

USD 17.43-20.92

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Benefits

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness