Medical Office Associate II - Front Desk & Patient Access

Penn State Health; Lancaster (Lancaster County); On-site; USD 35,000 - 48,000; Full time

Job summary

Penn State Health Lancaster Medical Center is seeking a Medical Office Associate II to provide front office support for Cardiac MOB operations. You will assist with patient intake, registration, scheduling, and payments, interacting with a diverse patient population.

The role requires attention to detail, excellent interpersonal and customer service skills, and the ability to work under supervision of the Practice Site Manager. Full-time, day shift, 40 hours/week.

Qualifications

• Front office and patient-facing duties.
• Require excellent interpersonal and customer service skills.
• Handle inquiries and assist with scheduling and payments.

Responsibilities

• Provide front office support to clinical operations.
• Routinely answer phone calls and assist inquiries.
• Ensure accuracy of patient intake, registration, payments, and scheduling.
• Work under the daily supervision of the Practice Site Manager.

Skills

Front office

Customer service

Interpersonal skills

Phone support

Education

High School diploma or equivalent

Job description

Penn State Health Lancaster Medical Center is seeking a Medical Office Associate II to provide front office support for Cardiac MOB operations. You will assist with patient intake, registration, scheduling, and payments, interacting with a diverse patient population.

The role requires attention to detail, excellent interpersonal and customer service skills, and the ability to work under supervision of the Practice Site Manager. Full-time, day shift, 40 hours/week.