Medical Office Associate

Summa Health

Cleveland (OH)

On-site

USD 24,000 - 29,000

Full time

10 hours ago

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Benefits offered by this job

Daily Pay

Education Assistance

Identity Protection

Pet Insurance

Job summary

Summa Health is seeking a Medical Office Associate for the Private Outpatient Radiology unit at the Akron City campus. The role greets patients and handles registration, co-pays, scheduling, and documentation for insurance processes.

The ideal candidate will have a high school diploma or equivalent, light typing skills, and at least one year of clerical experience, with strong confidentiality and customer service abilities.

Qualifications

High school diploma or equivalent required.
Light typing skills required.
Minimum of 1 year clerical experience.

Responsibilities

Greets patients and performs administrative tasks.
Complete registration and collect co-pays and balances.
Schedule appointments and handle insurance documentation.

Skills

Typing

Clerical experience

Interpersonal communication

Education

High school diploma or equivalent

Tools

EMR

Job description

Medical Office Associate - Private Outpatient Radiology

Schedule: Wednesday 10:30am - 3:00pm, Thursday 6:30am - 3:00pm, Friday 6:30am - 3:00pm, No weekends or holidays

Akron City campus

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Formal Education Required

High school diploma or equivalent

Experience & Training Required

Light typing skills.
One (1) year clerical experience.

Other Skills, Competencies And Qualifications

Must maintain confidentiality of patient, employee, or financial records.
Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
Ability to perform in a work team environment.
Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
Assumes accountability for demonstrating behaviors consistent with the customer service policy.
Required ability to handle bodily fluids and possible exposure to communicable disease.

Level Of Physical Demands

Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.