Medical Office Associate

Precision Healthcare Specialists LLC; Cape Coral, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Advocate Radiation Oncology is seeking a Medical Office Associate (MOA) to ensure accuracy and timeliness of patient information across multiple office locations. The MOA reviews, retrieves, and confirms data in the EMR, coordinates external medical records, and supports centralized administrative tasks from a central office.

You will handle requests from physicians and staff, prepare patient files, maintain HIPAA-compliant confidentiality, and help with front desk operations.

Qualifications

• High School Diploma or equivalent required; Associate's degree or higher preferred.
• Minimum of 3 years of professional experience in a medical office environment, with front desk operations and administrative support.
• Minimum of 2+ years of experience entering and managing medical data within an EMR system.
• Minimum of 2+ years of experience handling confidential information in healthcare settings.
• Minimum of 2+ years in a professional administrative support role within a healthcare/medical office environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.

Responsibilities

• Oversee review, retrieval, and verification of patient data in the EMR to ensure accuracy and completeness; coordinate external medical records and imaging.
• Monitor and manage incoming emails and requests from physicians and clinical staff, responding or routing timely.
• Prepare patient files and records in advance of appointments, procedures or other clinical activities.
• Support front desk and administrative functions across multiple ARO offices from a centralized location.
• Coordinate with internal and external entities to facilitate continuity of patient care.
• Maintain HIPAA confidentiality and adhere to organizational policies.
• Demonstrate strong organizational skills and proactive workload management.
• Perform data entry and documentation tasks with high accuracy and attention to detail.

Skills

Microsoft Office

Education

High School Diploma

Associate's degree or higher preferred

Tools

Microsoft Office Suite

Job description

Description

The Medical Office Associate (MOA) plays a vital role in ensuring the accuracy, completeness, and timely availability of patient information across Advocate Radiation Oncology's office locations. Sitting within a designated ARO office, this position provides centralized support across multiple sites and patient populations, serving as a critical link between clinical teams, administrative staff, and community entities. The MOA is responsible for reviewing, retrieving, and confirming critical data within the electronic medical record (EMR) system, managing incoming requests from medical professionals, and maintaining the highest standards of accuracy and confidentiality in all aspects of patient records management.

The following reflects the primary responsibilities of this role. Other duties may be assigned as needed.

• Oversee the review, retrieval, and verification of critical patient data within the EMR system to guarantee the accuracy and completeness of all records. Coordinate the acquisition of external medical records and diagnostic imaging from outside facilities.
• Monitor and manage incoming emails and requests from physicians, clinical staff, and other medical professionals, responding or routing in a timely and organized manner.
• Prepare patient files and records in advance of appointments, procedures, or other clinical activities.
• Support front desk and administrative functions across multiple ARO offices from a centralized location.
• Coordinate and communicate with multiple internal and external entities, including external community partners, to facilitate continuity of patient care.
• Maintain strict confidentiality of all patient information in compliance with HIPAA and organizational policies.
• Demonstrate strong organizational skills, including prioritizing workload, managing competing deadlines, and proactively preparing work in advance.
• Perform data entry and documentation tasks with a high degree of accuracy and attention to detail.
• Support other administrative and operational functions as directed by the Practice Manager or Office Lead.

Requirements

• High School Diploma or equivalent required; Associate's degree or higher preferred.
• Minimum of 3 years of professional experience in a medical office environment, with a strong foundation in front desk operations and administrative support. Familiarity with medical imaging is preferred.
• Minimum of 2+ years of experience entering and managing medical data within an EMR system.
• Minimum of 2+ years of experience handling confidential information; healthcare setting preferred.
• Minimum of 2+ years in a professional administrative support role within a healthcare or medical office environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.