Float Medical Office Assistant , Specialty Practices

UR Thompson Health; Town of Canandaigua (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Tuition reimbursement

Four weeks PTO

Job summary

Thompson Health is seeking a Medical Office Assistant (MOA) to join a dynamic, patient-centered team in Canandaigua, NY. The MOA will perform clinical tasks such as vitals, phlebotomy, EKGs, and POCT while supporting physicians and nurses in a fast-paced office setting.

Responsibilities include charting, medical record documentation, supply management, and ensuring top-notch customer service to patients and families. BLS and MOA certification preferred; high school diploma required.

Qualifications

• Makes every effort to satisfies patients in a patient-centered, friendly manner.
• Develops collaborative working relationships with patients, families, coworkers and medical staff.
• Demonstrates ability to provide age-appropriate care in primary or specialty care settings.
• Exhibits time management, multi-tasking, and attention to detail.
• Ability to work both independently and as part of a team.

Responsibilities

• Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, and POCT.
• Supports physicians and nurses and participates in departmental meetings.
• Manages a demanding workload with accuracy and professionalism.
• Delivers excellent customer service to patients, families, staff, and providers.
• Maintains confidentiality of sensitive information.

Skills

Patient care

Team collaboration

Customer service

Confidentiality

Time management

Education

High School Diploma or equivalent

BLS certification

MOA certification preferred

Tools

EMR system experience

Job description

**Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.**

• Schedule:** Mon - Fri, Days. Exact schedule will fluxuate based on which office you are at. Will support both Advanced Surgery and Specialty offices.
• Pay Range:** $19.64 - $24.50, based on experience.

Benefits

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking
• Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!
• **Focus on CARES values** : Commitment, Action, Respect, Excellence, and Service
• **Focus on Employee Wellness** : Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• **Staff Recognition platforms** : Shining Stars, CARESCount website
• Main Function: The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via selected clinical tasks.

These Tasks Include But Are Not Limited To

• Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, point of care testing (POCT) and otherwise assisting providers with exams and minor surgical procedures.
• Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients.
• Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
• Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
• Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.

Required Job Specific Competencies

• Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
• Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
• Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting.
• Demonstrates knowledge and principles of growth and development over a life span.
• Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level.
• Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
• Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
• Remains current with certification requirements if certified
• He/she is flexible and willing to travel to other practices upon management request.
• Has attention to detail to avoid mistakes.

Qualifications

• High School Diploma or equivalent required.
• BLS certification required.
• Graduate of an approved program for certification of Medical Office Assistants preferred.
• Phlebotomy skills preferred or willingness to attain once employed.
• MOA experience preferred.
• EMR experience preferred.
• CMOA certification preferred
• Pay Range:** $19.64 - $24.50
• Starting Pay:** Based on Experience
• _Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply_**