Needed Medical Office Assistant

Recruit Monitor; Farmville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Farmville, Virginia is seeking a Medical Office Assistant. This entry-level position involves registering patients, scheduling appointments, and providing administrative support to staff and patients. Candidates must be high school graduates with excellent customer service, computer, and communication skills. The ideal candidate will thrive in a fast-paced environment and maintain confidentiality. This role requires a dedication to serving diverse communities, and vaccinations are mandated for employment.

Qualifications

• Demonstrated ability to interact with patients and their families in a friendly manner.
• Experience answering multi-line telephone systems.
• Ability to maintain confidentiality and work in a fast-paced environment.

Responsibilities

• Register patients and schedule appointments.
• Enter charges and collect payments from patients.
• Answer phones and direct calls appropriately.

Skills

Customer service principles

Computer skills

Communication skills

Education

High School Graduate or equivalent

Job description

About the job Needed Medical Office Assistant

Partnering with you to live your best life. We want to listen carefully and get to know you well. We want to understand your hopes, goals and dreams. We want to do our part so you can be your very best - as you define it. This remains true whether you are a patient, or a member of the communities we serve. As a candidate considering employment with our organization, we want you to understand that it is our mission to help partner with you throughout each stage of your career.

Consistent with long-standing practices requiring health care workers to be vaccinated against serious infectious diseases for the safety of patients and staff, we will require COVID-19 vaccinations for all new and current employees and those who work in our facilities as a condition of their employment. If hired to work with us, you will be required to provide proof of vaccination or be willing to receive the vaccination. Medical and religions exemptions may be requested.

Job Description

Overview

Job Description: The Medical Office Associate (MOA) position serves as the primary contact for patients both in person and by telephone. This entry-level position is responsible for providing administrative support to patients, medical practice office staff, and care providers. Duties may include: registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, answering phones and directing calls, and contacting patients regarding appointments.

Qualifications/Education/Licensure: High School Graduate or equivalent. Knowledge of customer service principles and techniques, including demonstrated ability to interact with all patients and patient family members in a friendly, courteous and professional manner. Knowledge of general office support practices and related office equipment. Skill in computer use. Experience answering multi-line telephone system, and communicating with all callers in a friendly, courteous and professional manner. Experience performing detailed tasks while maintaining accuracy and efficiency. Excellent oral and written communication skills, including accurate grammar, spelling, and punctuation. Ability to maintain confidentiality at all times. Ability to interact with diverse groups. Ability to operate in a high-volume, fast-paced environment.

Our care givers are the most valuable asset we have and it is our mission and commitment to build and sustain a diverse and inclusive environment.

When recruiting and retaining talent, our hiring needs are based on matching a candidates job qualifications with our job requirements and department needs without regard to race, color, age, religion or belief, national origin, disability status, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by the laws or regulations in the locations where we operate. This is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.