Medical Office Assistant Urgent Care

Deaconess Health System; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

Deaconess Health System seeks a friendly, detail-driven front desk team member to be the welcoming voice and face of our practice. This role goes beyond greeting patients; it shapes the patient experience from the first call to checkout.

You will manage appointments, collect patient information, handle payments, and use our computer systems with precision daily in a fast-paced clinic environment.

Qualifications

• Warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable and able to juggle multiple tasks.
• Calm, positive and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance and details.
• Handle patient payments, post charges and provide receipts.
• Use computer systems confidently while focusing on detail.

Skills

Warm communication

Computer literacy

Organization

Multitasking

Calm under pressure

Education

High School Diploma or GED

Job description

Do you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? Were looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice!

This is more than a front desk job; youll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the door.

What Youll Be Doing

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

What Were Looking For

• High School Diploma or GED preferred
• A warm, professional communicator who enjoys helping others
• Comfortable with computers and learning new systems
• Organized, reliable, and great at juggling multiple tasks
• Calm, positive, and professional in a fast-paced environment

Why Youll Love It Here

Youll be part of a supportive team that truly values kindness, accuracy, and great patient care. Your work directly helps people feel supported and cared for, every single day.