Medical Office Assistant

Deaconess News; Henderson (KY); On-site; USD 26,000 - 36,000; Full time

Job summary

Deaconess News in Henderson, KY is seeking a friendly front desk receptionist to welcome patients by phone and in person, schedule appointments, and manage essential patient information.

You will handle payments, learn new systems, stay organized, and contribute to a positive patient experience from first contact to departure. A High School Diploma or GED is preferred, and strong communication and computer skills are valued.

Qualifications

• High School Diploma or GED preferred.
• A warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable, and great at juggling multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while keeping an eye on the details that matter.
• Jump in where needed, every day can look a little different!

Skills

Customer service

Communication

Computer literacy

Organization

Calm under pressure

Education

High School Diploma or GED

Job description

Do you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? We’re looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice!

This is more than a front desk job; you’ll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the door.

What You’ll Be Doing

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

What We’re Looking For

• High School Diploma or GED preferred
• A warm, professional communicator who enjoys helping others
• Comfortable with computers and learning new systems
• Organized, reliable, and great at juggling multiple tasks
• Calm, positive, and professional in a fast-paced environment

Why You’ll Love It Here

You’ll be part of a supportive team that truly values kindness, accuracy, and great patient care. Your work directly helps people feel supported and cared for, every single day.

Qualifications

Behaviors

Required

Team Player:Works well as a member of a group

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.