Medical Office Assistant – Patient Care & Admin

Excelsia Injury Care; Bensalem Township (Bucks County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid time off

Holidays

401(k) with employer match

Education assistance

Paid training

Job summary

Excelsia Injury Care is seeking an organized Administrative Assistant to join our outpatient care team. You will greet patients, verify information, and manage front desk duties while supporting chiropractors with documentation and scheduling in our Pennsylvania clinic.

Ideal candidates have a High school diploma, basic medical office experience, and proficiency in Word/Outlook. This role provides growth opportunities within a growing nationwide network and a competitive benefits package.

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Previous computer skills to include data entry, Word, Outlook, etc.

Responsibilities

• Greeting patients and checking them in and out with proper customer service etiquette.
• Follow-up with confirmation calls and no-show calls.
• Scanning and uploading paperwork to the EHR, requesting hospital records, faxes, updating spreadsheets, and keeping emails up to date.
• Drug screening.
• Maintaining reception area and patient rooms clean and organized.
• Support chiropractors by preparing patients for exams, updating medical records, and facilitating communication and documentation workflows.
• Coordinate administrative and non-clinical support for chiropractic providers, including patient intake and chart preparation.
• Assist with the flow of patient care by managing schedules and obtaining prior authorizations.
• Serve as liaison between providers and patients for appointment coordination and education.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Education

High school diploma or GED

Tools

MS Office

EHR systems

Outlook

Data entry

Job description

Excelsia Injury Care is seeking an organized Administrative Assistant to join our outpatient care team. You will greet patients, verify information, and manage front desk duties while supporting chiropractors with documentation and scheduling in our Pennsylvania clinic.

Ideal candidates have a High school diploma, basic medical office experience, and proficiency in Word/Outlook. This role provides growth opportunities within a growing nationwide network and a competitive benefits package.