Medical Office Assistant — Patient Access & Scheduling

IRMC; Blairsville (Indiana County); On-site; USD 36,000 - 52,000; Full time

Job summary

IRMC Physician Group Orthopedic Blairsville Office is seeking a dedicated Office Assistant to greet patients, register information, and schedule appointments in a fast-paced setting. You will handle insurance verification, payments, and front-desk operations while ensuring HIPAA compliance and excellent patient service.

The role requires strong communication, basic medical terminology knowledge, and a reliable team player attitude.

Qualifications

• 2 years of medical office or customer service experience preferred.
• High school graduation or equivalent required; medical secretarial program preferred.
• Basic understanding of medical terms and confidentiality rules.

Responsibilities

• Cheerfully greets and registers incoming patients and visitors in a prompt and pleasant manner.
• Retrieves, reviews for correctness and processes patient registration forms.
• Collects, scans and updates personal and financial information (insurance cards, driver’s license, etc.).
• Runs insurance verification/eligibility on every patient.
• Schedules patient appointments according to provider protocol.
• Maintains copays, petty cash logs and receipts.
• Answers telephone and directs incoming calls to the appropriate party.
• Following HIPAA, Confidentiality and Security rules when providing information.

Skills

Customer service

Front desk

Telephone etiquette

Communication

Education

High school diploma

Medical secretarial program

Job description

IRMC Physician Group Orthopedic Blairsville Office is seeking a dedicated Office Assistant to greet patients, register information, and schedule appointments in a fast-paced setting. You will handle insurance verification, payments, and front-desk operations while ensuring HIPAA compliance and excellent patient service.

The role requires strong communication, basic medical terminology knowledge, and a reliable team player attitude.