Front Desk & Patient Services Coordinator (Medical Office)

Indiana Healthcare Physician Serv; Indiana (PA); On-site; USD 32,000 - 52,000; Full time

Job summary

IRMC Physician Group General Surgery Office is seeking an Office Assistant to perform front desk and administrative duties in a busy, on-site setting. Responsibilities include greeting patients, registering visits, processing forms and maintaining patient records with HIPAA compliance.

The role requires at least 2 years in a medical office or customer service, high school completion, and familiarity with medical terminology.

Qualifications

• 2 years of medical office or customer service experience preferred.
• High school graduate or equivalent.
• Completion of a recognized medical secretarial program preferred.
• Must have a clear understanding of confidentiality laws governing patient information.

Responsibilities

• Greet and register patients and visitors in a prompt, pleasant manner.
• Process patient registrations and review forms for accuracy.
• Verify insurance eligibility and obtain necessary authorizations.
• Schedule patient appointments according to provider protocols.
• Answer phones and direct calls to appropriate staff.
• Maintain front desk area and support staff communications.

Skills

Customer service

Front desk

Telephone handling

Medical terminology

Education

High school diploma or equivalent

Medical secretarial program

Tools

Cerner EHR

Medical office equipment

Job description

IRMC Physician Group General Surgery Office is seeking an Office Assistant to perform front desk and administrative duties in a busy, on-site setting. Responsibilities include greeting patients, registering visits, processing forms and maintaining patient records with HIPAA compliance.

The role requires at least 2 years in a medical office or customer service, high school completion, and familiarity with medical terminology.