MEDICAL OFFICE ASSISTANT - OMP Pediatrics

Oneida Health; Town of Camden (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Oneida Health is hiring a Full-Time Medical Office Assistant for their Camden Pediatrics Office. This role combines clinical and administrative tasks, requiring a strong focus on patient interaction and customer service. The ideal candidate must have a high school diploma, preferably a Certified Medical Assistant certification, and experience in a medical office is preferred. Strong observational and communication skills are essential for managing patient needs and maintaining medical records efficiently.

Qualifications

• High School Diploma or equivalent is required.
• Preferred certification as a Certified Medical Assistant.
• 1 year of experience in a medical office is preferred.
• 1 year of computer skills is required.

Responsibilities

• Engage with patients in person and over the telephone.
• Collect and record patient data with attention to detail.
• Maintain accurate medical records.
• Coordinate and schedule referrals and surgeries.

Skills

Exceptional customer service attitude

Strong observational skills

Strong communication skills

Detail-oriented

Organizational skills

Education

High School Diploma or equivalent

Job description

Oneida Health is seeking a Full-Time Medical Office Assistant for our Camden Pediatrics Office. This role is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.

Key Responsibilities

• Engage with patients in person and over the telephone with a customer service-oriented approach.
• Collect and record patient data with keen attention to detail.
• Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
• Demonstrate strong computer skills for efficient administrative tasks.
• Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.
• Assist providers with procedures and examinations.
• Perform treatments and procedures as directed.
• Reassure patients about wait times, giving priority to acutely ill patients.
• Maintain accurate medical records.
• Check equipment and stock supplies as needed.
• Place supply and pharmacy orders as required.
• Facilitate and execute physician orders as directed.
• Coordinate and schedule referrals and surgeries.

If you are a motivated and detail-oriented individual with a passion for delivering excellent patient care, we invite you to join our team at Oneida Health. Your contributions will play a crucial role in providing exceptional service to our patients and supporting the success of our Pediatric practice.

Qualifications

Education

• High School Diploma or equivalent (Required)

Certifications

• Certified Medical Assistant (Preferred)

Experience

• Medical Office: 1 year (Preferred)
• Computer Skills: 1 year (Required)

Required Skills And Abilities

• Exceptional customer service attitude.
• Strong observational and communication skills.
• Ability to work both independently and collaboratively in a team.
• Detail-oriented and organized.

Physical Requirements

• Ability to stand, sit, or move for extended periods.
• Manual dexterity for computer and administrative tasks.
• Ability to lift, push, or pull light to moderate loads.