Medical Office Assistant (MCP)-2

MUSC Health; Columbia (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Tuition reimbursement

Flexible schedule

Job summary

MUSC Health is seeking a detail-oriented front desk associate for its community clinics in South Carolina. You will manage the clinic front desk operations, register patients, schedule appointments, answer calls, collect payments, and coordinate interpreters as needed.

The role requires a high school diploma or equivalent and experience in healthcare settings; CNAs, EMTs, or BAs are acceptable. This on-site position offers competitive benefits and opportunities for professional growth.

Qualifications

• Operate front desk with scheduling, patient registration and billing.
• Answer multiline phones and schedule interpreters.
• Retrieve billing charges and manage cash.

Responsibilities

• Provide efficient operations of the physician medical office including scheduling, registration, triage, records, billing and collections.
• Coordinate daily clinic prep, patient check in/out, charge posting, cash management and appointment scheduling.
• Support customer service, message distribution, referrals management.

Skills

Customer service

Phone handling

Scheduling

Billing cash handling

Registration procedures

Education

High school diploma or equivalent + 1 year patient care experience

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor’s degree

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Responsibilities

• To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

• N/A

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

• Ability to perform job functions while standing and sitting. Ability to perform job functions while walking and climb stairs. Ability to work from elevated areas. Ability to work in confined/cramped spaces. Ability to perform job functions from kneeling positions. Ability to bend and twist at the waist. Ability to squat and perform job functions. Ability to perform gross motor activities with fingers and hands. Ability to perform firm grasping with fingers and hands. Ability to reach overhead. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to use lower extremities for balance and coordination. Ability to reach in all directions. Ability to lift and carry 50 lbs. unassisted. Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. Ability to lift from 36