Medical Office Assistant I - IV

Oklahoma-State-University; Stillwater (OK); On-site; USD 20,000 - 33,000; Full time

Job summary

OSU-Stillwater is seeking a Medical Office Assistant in a professional medical office environment. Responsibilities include processing patient visits in the EMR, handling calls, routing notes, assisting with checkout and deposits, and processing claims and payments.

The position requires strong patient confidentiality, excellent listening and communication skills, and the ability to lift up to 25 pounds. Regular hours are Monday through Friday with occasional evenings and weekends.

Qualifications

• High School/GED; degree conferred by start date.
• Medical Office Assistant I: four years clerical or customer service experience.
• Medical Office Assistant II: one year medical office experience.
• Medical Office Assistant III: two years at University Health Services.
• Medical Office Assistant IV: five years at University Health.
• Post-secondary education may substitute for years of experience.

Responsibilities

• Process patient visits using the clinical EMR system.
• Receive incoming calls and route electronic notes to appropriate areas.
• Facilitate patient checkout and prepare cash drawer for daily deposits.
• Process medical claims and payments.
• Work rotating late shifts with other Medical Office Assistants.
• Maintain strict confidentiality of all patient health information.
• Lift up to 25 pounds.

Skills

Customer service

Multitasking

Medical terminology

Cash handling

Communication

EMR system familiarity

Education

High School/GED

Tools

EMR system familiarity

Job description

Campus

OSU-Stillwater

Contact Name & Email

JASON SULLIVAN, [e-mail]

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$14.75 - $24.25

About this Position

Functions as a Medical Office Assistant in a professional medical office environment. Responsibilities range from processing patient visit utilizing clinical EMR system, receiving incoming calls, routing electronic phone notes to appropriate areas, facilitating patient check out process, running reports and preparing cash drawer for daily deposits to processing medical claims and payments. Individual will work a rotating late shift periodically with other Medical Office Assistants. Candidates should possess a working knowledge of medical office procedures for proper coding and data entry purposes. Medical Office Assistant must maintain strict confidentiality of all patient health information. Effective listening, communication and customer service skills are required. All other duties as assigned. This position requires the ability to ability to lift 25 pounds.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• Medical Office Assistant I: Four years clerical and/or customer services experience.

  Medical Office Assistant II: Medical Office Assistant I minimum qualifications plus 1 year medical office experience

  Medical Office Assistant III: Medical Office Assistant II minimum qualifications and two years at University Health Services.

  Medical Office Assistant IV: Medical Office Assistant III minimum qualifications and five years at University Health

  Post-secondary education may substitute for years of experience.

Skills, Proficiencies, and/or Knowledge:

Customer service skills, including in person, telephone communications, and digital interactions; adaptability to multitask digital and in person tasks; ability to handle cash accurately. Ability to learn and communicate medical terminology, processes, and procedures to patients, guests, vendors, and on campus partners. Ability to handle cash accurately

Preferred Qualifications

• High School/GED

Skills, Proficiencies, and/or Knowledge:

Ability to perform all assigned tasks independently with minimal supervision.