Medical Office Assistant - East Memphis

Honeycomb Management Group LLC; Memphis (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Honeycomb Management Group LLC in Memphis, TN is seeking a Medical Office Assistant (MOA) to support healthcare providers with direct patient care. The role requires five years of MOA experience, strong medical terminology knowledge, and excellent communication and organizational skills.

The MOA will assist with patient check-in, scheduling in the EMR system, insurance verification, and records management across multiple site locations, ensuring HIPAA compliance and high-quality patient service.

Qualifications

• Five years of Medical Office experience (Required)
• Strong knowledge of medical terminology, communication skills, and organizational skills
• Ability to proficiently operate computer systems and office software
• Valid driver’s license required

Responsibilities

• Reviews and prepares medical records for patient exams and documents in EMR.
• Greet and check-in patients and verify information.
• Perform clerical duties and manage admin worklists.
• Schedule patient appointments in EMR and ensure accuracy.
• Obtain and update patient insurance information.
• Manage and transfer patient records between offices.

Skills

Medical terminology

Communication skills

Organizational skills

Patient-focused

Computer skills

Education

High school diploma or equivalent

Certified Medical Office Assistant (Preferred)

Tools

EMR system

Office software

Job description

Honeycomb Management Group is a ManagedServices Organization and manages primary care practices and specialty carepractices with multiple locations in Memphis, Tennessee and Mississippi.

Join us toadvance your healthcare career by providing compassionate patient-centered carethat transforms lives. We are committed to supporting your professional growththrough a collaborative work environment dedicated to excellence.

The MedicalOffice Assistant (MOA) plays a critical role in assisting healthcareproviders with direct patient care.

Thisposition requires a minimum of five (5) years of experience. Qualifiedcandidates must possess strong knowledge of medical terminology, communicationskills, organizational skills, and a patient-focused attitude.

Duties and Responsibilities:

• Reviews and prepares medical records to ensurecompleteness prior to patient exam, obtaining missing documentation.Documents clinic visit, in EMR system.
• Greet patients, check-in patients, verify andvalidate patient information.
• Performs clerical duties and completes work lists,and other administrative duties during admin-time.
• Schedule patient appointments in EMR system,ensuring patient information is accurate and patient is scheduled asrequired, per provider scheduling procedures.
• Obtains, verifies, and updates patient insuranceinformation.
• Requests, locates, sends, receives and maintainsoffice/department and patient records.
• Exhibits an excellent and high degree of courtesy,tact, and poise when interacting with patients, families, and otherhealthcare professionals.
• Ensure patients complete registration forms andother required forms at check-in.
• Ensures compliance with legal issues including butnot limited to patient confidentiality and risk management; ensurescompliance with OSHA, federal, state and local regulations.
• Adjusts to fluctuating peaks in patient flow,acuity, and other operational demands while maintaining quality workflowprocedures and metrics.
• Provide Medical Office Assistant clinical support for other sitelocations as needed.
• Maintain patient confidentiality in compliancewith HIPPA guidelines.
• Performs other duties as required.

Minimum Qualifications:

• High school or equivalent (Required)
• Five (5) years of Medical Office experience(Required)
• Certified Medical Office Assistant (Preferred)
• Ability to proficiently operate and performcomputer-related tasks with specific office equipment and softwareapplications (Required)
• Must possess andmaintain a valid driver’s license

Physical Requirements:

Thephysical activities of this position may include climbing, pushing, standing,hearing, walking, reaching, grasping, kneeling, stooping, and repetitivemotion. Must have good balance and coordination. The physical requirements ofthis position are medium work - exerting up to 50 lbs. of force occasionallyand/or up to 25 lbs. of force frequently. The MOA is required to haveclose visual acuity including color, depth perception, and field of vision toperform an activity, such as assessing patients, and analyzing data andfigures; transcribing; viewing a computer terminal; or extensive reading.Frequent invasive and non-invasive patient contact.

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance