Medical Office Assistant-Columbia NE

MUSC Health; Columbia (SC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Predictable schedule

Paid time off

Medical insurance

Free dental

Vision insurance

Disability coverage

Tuition reimbursement

Professional development

Job summary

MUSC Health seeks a Medical Office Assistant to ensure smooth clinic operations at the front desk. You will schedule appointments, register patients, triage calls, and assist with billing and cash handling in a busy Columbia, SC practice.

Typical duties include managing patient flow, coordinating referrals, and supporting daily clinic prep. A health-care background and strong customer service are essential for success in this role.

Qualifications

• High school diploma or GED plus 1 year of patient care experience.
• CNA, MA course completion, or equivalent training.
• EMT or Paramedic certification acceptable.
• Bachelor’s degree also qualifies.
• Experience with front desk duties is preferred.

Responsibilities

• Schedule, register patients, and manage telephone triage.
• Handle billing, payments, and collections for clinic.
• Coordinate daily clinic prep and check-in/out processes.
• Manage referrals and message distribution.

Skills

Scheduling

Patient registration

Telephone triage

Billing

Customer service

Referrals management

Education

High school diploma or GED

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor’s degree

Tools

EMR systems

Billing software

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Job Responsibilities

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Why You’ll Love Working Here

• Monday–Friday
• Predictable daytime schedule
• Evenings and weekends free
• Better work-life balance

Generous Paid Time Off

• 31 days beginning your first year
• 33 days after four years
• 38 days after eight years

Outstanding Benefits

• Affordable medical insurance
• FREE employee dental insurance
• Vision insurance starting around $6/month
• Short-term disability
• Long-term disability
• Optional term life insurance starting around $0.40/month

Retirement Benefits That Work For You

MUSC Community Physicians contributes 5.15% of your eligible salary directly into your SHARP retirement account.

The best part? That contribution comes from MUSC—not your paycheck. You are not required to contribute your own money to receive the employer contribution.

Additional Retirement Savings Options Include

• 401(k)
• 403(b)
• 457 Plan

Grow Your Career

• Tuition reimbursement
• Certification bonus opportunities
• Continuing education
• Professional development
• Opportunities to grow across MUSC Health throughout South Carolina

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001872 MCP - Columbia Family Medicine NE

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Job Description

The Medical Office Assistant provides constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Why Columbia?

As South Carolina’s capital city, Columbia offers the best of both worlds; a thriving healthcare community with the charm and affordability of a welcoming Southern city. From its vibrant downtown and diverse dining scene to Lake Murray, the River walk, and easy access to Charleston, Charlotte, and the mountains, Columbia is an exceptional place to live, work, and grow your career.

Additional Benefits

• Affordable Medical Insurance
• FREE Employee Dental Insurance
• Low-Cost Vision Insurance
• 5.15% Employer-Funded Retirement (no employee contribution required)
• 401(k), 403(b) & 457 Retirement Plans
• Short & Long-Term Disability
• Optional Life Insurance
• Tuition Assistance
• Professional Development Opportunities
• Career Growth Across MUSC Health
• Employee Assistance Program (EAP)
• Employee Discounts & Wellness Programs

Equal Opportunity Employer

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit http://www.uscis.gov/e-verify/employees