Medical Office Assistant Administrative - UNC Primary Care at Clayton

UNC REX Healthcare; Clayton (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic healthcare team dedicated to improving community health and well-being. This role involves essential patient check-in and check-out procedures, ensuring accurate billing, and providing exceptional customer service. You'll be part of an inclusive organization that values effective communication and teamwork, contributing to a supportive environment for patients and families. With a focus on compliance and quality care, this position offers a rewarding opportunity to make a positive impact in the lives of others while working in a collaborative setting.

Qualifications

• Ability to read and interpret documents and write routine reports.
• Effective communication skills and teamwork are essential.

Responsibilities

• Perform patient check-in and check-out procedures accurately.
• Maintain compliance with safety and regulatory guidelines.

Skills

Customer Service

Computer Skills

Basic Math

Data Processing

Education

High School Diploma or GED

Medical Administrative Assisting Program

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the communities we serve.

Summary:
Performs patient check-in and check-out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

Responsibilities:

1. Maintains compliance with organizational policies and procedures.
2. Maintains compliance with revenue cycle and financial audit guidelines.
3. Demonstrates effective computer skills, files, answers phones in a timely and professional manner, provides complete and accurate information, and performs other administrative duties as required.
4. Accurately performs patient check-in and check-out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments, entering all required demographic and clinical information into the system and coordinating with other parties.
5. Orders and maintains clinical supplies, office supplies, and equipment.
6. Maintains compliance with safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies. Participates in unit performance improvement activities.
7. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.

Other Information

Education Requirements: High school diploma or GED required.

Licensure/Certification Requirements: No licensure or certification required.

Professional Experience Requirements: Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Knowledge/Skills/Abilities: Ability to read and interpret documents, write routine reports, speak effectively before groups, perform basic math, process data accurately, and apply common sense to carry out instructions.

Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network

Organization Unit: UNC Primary Care at Clayton

Work Type: Full Time

Standard Hours Per Week: 40

Salary Range: $17.94 - $25.25 per hour (Hiring Range)

Pay offers are based on experience and internal equity.

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Clayton

Exempt From Overtime: No

This position is employed by NC Health, a private subsidiary of UNC Health Care System. It is not a State position.

Qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

UNC Health provides reasonable accommodations for religious practices and disabilities. Interested applicants can email [e-mail] for assistance.