Medical Office Assistant Administrative - UNC Primary Care at Clayton

UNC Health Care; Clayton (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing community health and well-being. In this role, you will be at the forefront of patient care, managing check-in and check-out processes while ensuring compliance with financial and safety guidelines. Your effective communication and customer service skills will shine as you interact with patients and their families. This is a fantastic opportunity to contribute to a mission-driven team that values inclusivity and excellence in healthcare delivery. If you're ready to make a meaningful impact in a supportive environment, this role is perfect for you.

Qualifications

• High school diploma or GED required.
• Prefer completion of an accredited medical administrative assisting program.

Responsibilities

• Perform patient check in and check out procedures.
• Maintain compliance with organizational policies and procedures.
• Demonstrate good customer service skills.

Skills

Customer Service

Computer Skills

Mathematical Skills

Communication Skills

Education

High School Diploma or GED

Medical Administrative Assisting Program

Job description

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

Responsibilities:
1. Maintains compliance with organizational policies and procedures.
2. Maintains compliance with revenue cycle and financial audit guidelines.
3. Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
4. Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
5. Orders and maintains clinical supplies, office supplies, and equipment.
6. Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
7. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Other Information

Other information:
Education Requirements:
* High school diploma or general education degree (GED) required.
Licensure/Certification Requirements:
* No licensure or certification required.
Professional Experience Requirements:
* Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
Knowledge/Skills/and Abilities Requirements:
* Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network

Organization Unit: UNC Primary Care at Clayton

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Clayton

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.