Medical Office Assistant Administrative

UNC Health; Holly Springs (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare organization as a Medical Office Assistant. You will perform essential administrative duties, ensuring patient check-in/out, managing health information, and providing excellent customer service. Flexibility to travel between clinic locations may be required. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• Preferred completion of an accredited medical administrative assisting program.
• Previous experience in a medical office is preferred.

Responsibilities

• Performs patient check-in/out and manages health information.
• Schedules appointments and maintains supplies and equipment.
• Ensures compliance with safety and regulatory guidelines.

Skills

Customer Service

Communication

Data Processing

Education

High school diploma or GED

Completion of an accredited medical administrative assisting program

Job description

Join to apply for the Medical Office Assistant Administrative role at UNC Health.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the communities we serve.

Summary

Performs patient check-in and check-out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

Schedule and Availability

• Three 8-hour shifts per week
• Occasional travel to other clinic locations within our network may be required based on operational needs. Candidates should be flexible and willing to support multiple sites to ensure continuity of care and clinic efficiency.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Follows revenue cycle and financial audit guidelines.
• Provides effective computer support, answers phones professionally, and performs administrative duties.
• Performs patient check-in/out, manages health information, verifies insurance, codes visits, balances receipts, and handles billing questions.
• Schedules appointments and maintains supplies and equipment.
• Ensures compliance with safety and regulatory guidelines, including HIPAA, OSHA, and infection control policies.
• Provides excellent customer service and demonstrates teamwork.

Minimum Requirements

• High school diploma or GED.
• No licensure or certification required.
• Preferred: Completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Skills: Ability to interpret documents, communicate effectively, perform basic math, process data accurately, and apply common sense to instructions.