Medical Office Assistant

Deaconess News; Princeton (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Deaconess News is seeking a friendly, detail-driven front desk team member to be the welcoming voice and face of our practice. This role goes beyond answering phones; you will help create a positive patient experience from the first call through check-in and checkout.

Responsibilities include scheduling, updating demographics and insurance, handling payments, and using our computer systems with care. You’ll work with a supportive team in a fast-paced setting, where organization and a calm

Qualifications

• Warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable, and good at juggling multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while keeping an eye on the details that matter.

Job description

Do you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? We're looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice!

This is more than a front desk job; you'll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the door.

What You'll Be Doing

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

What We're Looking For

• High School Diploma or GED preferred
• A warm, professional communicator who enjoys helping others
• Comfortable with computers and learning new systems
• Organized, reliable, and great at juggling multiple tasks
• Calm, positive, and professional in a fast-paced environment

Why You'll Love It Here

You'll be part of a supportive team that truly values kindness, accuracy, and great patient care. Your work directly helps people feel supported and cared for, every single day.

Equal Opportunity Employer
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