Medical Office Assistant

IMS Care Center LLC; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k match

Paid Time Off

Disability insurance

Life insurance

Job summary

IMS Care Center in Mesa, a physician-led primary care clinic, is seeking a Medical Office Assistant to support patients and families before, during and after visits, helping the clinic run smoothly.

Responsibilities include taking vitals, preparing rooms, coordinating care (pre-certifications, referrals, scheduling), managing check‑in/check‑out and answering calls with professional, HIPAA-compliant communication.

Qualifications

• Requires High School Diploma or equivalent.
• Must have one of the following: CNA, Registered Medical Assistant, EMT certification, or 2-5 years of medical assisting experience.
• Experience with office medical procedures, insurance knowledge, EMR and scheduling software.
• Front Office experience in a clinic setting preferred.

Responsibilities

• Take vitals/review patient history
• Prepare and clean room for patient and get patient prepared for the physician encounter
• Performs a variety of office-based testing and treatments related to patient care under supervision
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling
• Manages check-in and check-out functions
• Answers incoming calls and routes them to appropriate staff
• Perform other duties as assigned

Skills

Interpersonal communication

Front office coordination

Multitasking

Education

High School Diploma or equivalent

CNA Certification

Registered Medical Assistant

Emergency Medical Technician certification

2-5 years medical assisting experience

Tools

EMR software

Scheduling software

Job description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees, and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant for our Primary Care clinic in Mesa. The Medical Office Assistant is responsible for providing support by assisting patients and their family members before, during and after their visit. Medical Assistants work alongside doctors, nurses, front office staff, and other clinical personnel, performing functions that help the clinic run smoothly.

Responsibilities:

• Take vitals/review patient history
• Prepare and clean room for patient and get patient prepared for the physician encounter.
• Performs a variety of office-based testing and treatments related to patient care under the supervision of clinician care.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
• Manages check-in and check-out functions
• Answers incoming calls and route them to the appropriate staff
• Perform other duties as assigned

Education/Experience:

• High School Diploma or equivalent
• Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Front Office experience in a clinic setting preferred
• Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
• Requires the ability to manage multiple changing priorities in an effective and organized fashion
• Must have knowledge of and always follow HIPAA guidelines and secure Protected Health Informaion
• The ability to work in a constant state f alertness and in a safe manner
• Computer skills that support efficient usage of systems
• Desire to deliver the best quality customer servie
• Professional demeanor when working with patient face-to-face or over the phone
• Contributes to team effort by accomplishing related job responsibilities

Compensation:

• Medical, Dental, and Vision benefits
• 401k match available
• Paid Time Off

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do.

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

*IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Education

High School or better.

Experience

• Requires the ability to manage multiple changing priorities in an effective and organized fashion
• Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
• Requires the ability to manage multiple changing priorities in an effective and organized fashion
• Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience

Preferred

Front Office experience in a clinic setting preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.