Medical Office Assistant

One GI®; Mentor (OH); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off (PTO)

401(k) employer match

Education reimbursement

Internal growth opportunities

Comprehensive health benefits with HSA

Refer a friend bonus

Job summary

Great Lakes Gastroenterology is seeking an energetic Medical Office Assistant to join our team and support patient success in our community. The role focuses on greeting patients, collecting demographics, scheduling, and coordinating referrals while utilizing the EMR system.

The ideal candidate will have a High School Diploma or equivalent, basic life support certification, and front office experience. Travel to other practice sites may be required with reliable transportation.

Qualifications

• High School Diploma or equivalent.
• Knowledge of medical terminology preferred.
• Prior experience working in a front office capacity preferred.
• Basic Life Support (BLS) certification required.

Responsibilities

• Greet patients and visitors, assess their needs and direct them appropriately.
• Answer phone as needed.
• Verify and/or enter all patient demographic information in the EMR.
• Check for necessary referrals.
• Have appropriate forms completed, signed, and assemble patient charts.
• Schedule patients for office visits, procedures, and other x-rays and tests as requested.
• Collect co-pays, deductibles, and balances at time of visit.
• Confirm all patient office visits and procedures scheduled for the next day.
• Capable and able to travel and perform job duties at other Practice Sites. Must have reliable transportation.

Skills

Customer service

Front desk coordination

Communication skills

Travel willingness

Education

High School Diploma or equivalent

Basic Life Support (BLS) certification

Tools

EMR system

Job description

Great Lakes Gastroenterology is seeking an energetic Medical Office Assistant that possesses a positive spirit to join our team and to help drive patient success in our community. We aren’t just searching for a warm body; we are hoping to find someone who draws their joy from giving care to others – someone who understands patient vulnerability and their ability to impact someone’s experiences and make them great.

A Little About Us

Great Lakes Gastroenterology is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time. We are powered by One GI®, a true collaboration of the very best clinical and business minds – which enables us to focus on what’s truly important – our patients.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties

• Greet patients and visitors, assessing their needs and direct them appropriately.
• Answer phone as needed.
• Verify and/or enter all patient demographic information in the EMR.
• Check for necessary referrals.
• Have appropriate forms completed, signed, and assemble patient charts.
• Schedule patients for office visits, procedures, and other x-rays and tests as requested.
• Collect co-pays, deductibles, and balances at time of visit.
• Confirm all patient office visits and procedures which have been scheduled for the next day.
• Capable and able to travel and perform job duties at other Practice Sites. Must have reliable transportation.

The Must Haves

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Prior experience working in a front office capacity preferred.
• Basic Life Support BLS certification required.