Medical Office Assistant

Jobtailor; La Vergne (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtailor in Tennessee seeks a Medical Case Manager for the Family Model Program. You will act as the primary liaison, coordinate appointments, monitor service plans, and assist individuals and families with supportive services.

You will work with various agencies, maintain patient records using computerized systems, and perform general office tasks while applying medical terminology accurately. The role requires strong organizational and communication skills and the ability to work with minimal

Qualifications

• Demonstrates ability to coordinate service plans and communicate with individuals, families, and agencies.
• Provides accurate patient records and uses medical terminology daily.
• Maintains organized administrative systems and documentation.

Responsibilities

• Act as medical case manager for individuals in the Family Model Program.
• Monitor service plans per regulatory guidelines and coordinate appointments.
• Assist individuals and families and liaise with other agencies and staff.

Skills

Medical terminology

Case management

Administrative tasks

Communication

Tools

MS Word

Excel

Outlook

Google Docs

Job description

Responsibilities

• Function as a medical case manager for the assigned individuals served in our Family Model Program
• Monitor the individual’s service plan in accordance with the regulatory guidelines
• Coordinate and arrange appointments, meetings, and other administrative matters on behalf of individuals served or staff members
• Assist in a supportive role for the individual served and his/her family
• Work with other agencies on behalf of the assigned individual served
• Assist Director in interviewing prospective individuals served and their families
• Utilize computerized systems to schedule appointments and maintain patient records
• Perform administrative duties such as filing, data entry, and office management
• Utilize medical terminology accurately in communication and documentation
• Work with the Director in promoting community acceptance and support through participation in community activities and/or liaison efforts with other agencies and/or entities
• Assist in the performance of other duties as required by the needs of individuals served and as assigned by the Director
• Perform other duties and responsibilities as assigned and as needed

Core Competencies

Demonstrates expertise in medical case management, including the coordination of service plans and effective communication with individuals, families, and agencies. Proficient in administrative tasks and maintaining accurate patient records while utilizing medical terminology.

Requirements

• Cooperates with anyone who evaluates the home or represents the various agencies that place individuals in the home
• Ability to prepare necessary reports and records of individuals’ program progress with neatness, accuracy, and completeness
• Knowledge of practices and techniques of programming for individuals with intellectual disabilities
• Ability to exercise judgment in interpreting and implementing programs
• Ability to implement proper practices and techniques of supervision
• Ability to maintain effective verbal and written communication with staff, individuals’ families, individuals and outside service providers
• Must be flexible and organized
• Strong administrative skills with attention to detail
• Ability to multitask and prioritize tasks effectively
• Must maintain liability insurance, good driving record, and reliable transportation
• Must be able to work without close supervision
• The ability to interact with a wide range of people
• Good computer skills: MS Word, Excel knowledge and Excel spreadsheets, Outlook, Google Docs, and Windows