Medical Office Assistant

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Mississippi Medical Center's Internal Medicine Administration seeks a Medical Office Assistant to support ambulatory clinic operations. You will perform clerical tasks, handle scheduling, patient check-in, and basic billing in a fast-paced environment.

The role requires a High School Diploma or GED, excellent customer service, strong communication, and the ability to multitask while maintaining patient confidentiality. Day shift, on-site at Main Campus Jackson.

Qualifications

• Knowledge of general medical office procedures.
• Good telephone skills.
• Excellent customer service.
• Must be able to multi-task.
• Type 35 wpm.
• Demonstrated knowledge of Microsoft Word.
• Interpersonal skills to interact with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.

Skills

Telephone skills

Customer service

Typing 35 wpm

Interpersonal skills

Communication skills

Microsoft Word

Basic accounting

Education

High School Diploma/GED

Tools

Microsoft Word

Job description

Job Requisition ID

R00053349

Job Category

Clerical and Customer Service

Organization

Internal Medicine Administration

Location/s

Main Campus Jackson

Job Title

Medical Office Assistant

Job Summary

Assists physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. Works in support of clinic operations by performing medical office, billing and clinical duties.

Education & Experience

High School Diploma/GED

Certifications, Licenses or Registration Required

N/A

Knowledge, Skills and Abilities

Knowledge of general medical office procedures. Good telephone skills. Excellent customer service skills. Must be able to multi-task. Ability to type 35 wpm. Ability to demonstrate knowledge of Microsoft Word. Interpersonal skills to interact with patients and staff. Verbal and written communication skills. General understanding and application of basic accounting principles.

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines. Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic. Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.

Time Type

Full time

FLSA Designation/Job Exempt

No

Pay Class

Hourly

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded: No

Job Posting Date

09/8/2026