MEDICAL OFFICE ASSISTANT

Alivio Medical Center; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time off (Vacation, Sick Leave)如

Full Health Benefits

403B Retirement Plan

Job summary

Alivio Medical Center is seeking a Medical Office Assistant to manage patient eligibility, registration, and government program applications via online portals. You will collect co-pays, establish payment plans, and monitor patient payments.

Additional duties include scheduling, chart preparation and data entry into the EMR, and performing financial assessments and billing functions. Bilingual Spanish/English skills and strong organizational abilities are required.

Qualifications

• HS Diploma or GED or equivalent experience.
• One year related experience, preferably in a health care setting.
• Bilingual Spanish/English required.
• Strong organizational, clerical and communication skills.

Responsibilities

• Greets patients, answers telephones, schedules appointments and makes reminder appointment calls.
• Assists to print providers schedules, verify appointments.
• Registers all new patients, instructing the patient to complete registration and consent forms; enters data into computer.
• Performs financial assessment and enrollment activities including collecting insurance information and payments.
• Administers the sliding fee scale and reviews it every six months.
• Performs balancing of monies and posting; prepares daily cash report and submits to Billing Department.

Skills

Bilingual Spanish/English

Education

H.S. Diploma/GED

Tools

Electronic Medical Record (EMR)

Job description

SUMMARY

Medical Office Assistant processes patient eligibility, patient registration, MPE, All Kids and CountyCare applications via on-line. Will be responsible for collecting applicable co-payments, establish payment plans and monitors patient payment activity. Will preform financial assessments, billing functions and update patient demographics.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets patients, answers telephones, schedules appointments and makes reminder appointment calls
• Assists to print providers schedules, verify appointments
• Assists to make new medical charts, pull charts and file charts following AMCs medical records policies and procedures and/or Electronic Medical Record daily functions
• Registers all new patients, instructing the patient to complete registration and consent forms; enters data into computer
• Performs financial assessment and enrollment activities including:
• obtaining the patients insurance card or method of payment, making photocopy of card and filing as appropriate within the chart
• administering the sliding fee scale as part of the assessment and according to Federal Guidelines; reviews and assesses sliding fee scale applicant every six months
• documenting patient interviews and outcomes, submitting monthly reports on appropriate data
• assisting patients to complete and submit MPE,KidCare and CountyCare application
• acting as advocate between patient and third party payors, including Medicaid/Medicare
• Completes the patient check out process, scheduling the return appointment when needed, collecting payment, and closing the transaction by issuing a receipt and/or posting the superbill to the computerized medical billing system
• Performs balancing of monies and posting; prepares daily cash report and submits daily cash receipts to the Billing Department
• Maintains confidentiality of patient information and records
• Conducts internal referrals when needed
• Performs other related duties as assigned

This position requires compliance with all of Alivios written standards, including its Standards of Conduct, Joint Commission standards, all policies and procedures and C orporate C ompliance requirements. Compliance will be considered as part of the regular performance evaluation.

SUPERVISORY RESPONSIBILITIES

• None

KEY INTERRELATIONSHIPS

• School based program staff
• Administrative Assistants
• Billing Staff

Benefits

• Full-Time Benefits
  • Paid Time off (Vacation, Paid Sick Leave and Paid Leave)
  • Full Health Benefits (Medical , Dental , Vision, Disability, Life Insurance. )
  • 403B Retirement Plan.

Qualifications

WORKING CONDITIONS:

OSHA Category 2 – Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.

QUALIFICATIONS:

Education:

H.S. Diploma/GED or at least two years of relevant work experience.

Licensure:

N/A

Experience:

One year related experience, preferably in a health care setting. Experience working with IDPA, medicine and third party insurance preferred

Special Training:

N/A

Demonstrated Competencies:

Must have strong organizational, clerical and communication skills; bilingual Spanish/English; computer literate