Back Office Float

Pediatric Associates; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Travel reimbursement

Job summary

Pediatric Associates is hiring a Medical Assistant/Medical Receptionist to support clinical and administrative duties across local offices. You will be bilingual in Spanish and English, assist with exams, vaccines, and EMR documentation, and help with scheduling and patient communication.

The role requires travel to multiple office locations and may involve remote/telework options. A High School diploma is required, with MA certification preferred; experience with EMR systems is valued.

Qualifications

• Bilingual Spanish/English required; fluent in both.
• Minimum MA diploma/certification or equivalent experience preferred.
• Experience with electronic health records (EMR) is beneficial.

Responsibilities

• Greet and room patients; maintain clean, stocked exam rooms.
• Record vital signs and patient history in EMR.
• Assist clinicians during examinations and procedures.
• Administer vaccines per protocol and handle specimen collection.

Skills

Bilingual English/Spanish

EMR proficiency

Patient care

Customer service

Education

MA Diploma/Certification

High School Diploma or equivalent

Tools

EMR software

Job description

OFFERING A $1000 SIGN ON BONUS FOR NEW MEDICAL ASSISTANT/MEDICAL RECEPTIONIST HIRES! * Sign on bonuses are reserved for external new hires and are not eligible for internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment *

THIS POSITION REQUIRES A CANDIDATE THAT IS BILINGUAL IN SPANISH/ENGLISH - MUST BE FLUENT IN BOTH

This position requires travel to local offices - Driver's license and reliable transportation is required. Position offers additional $2/hour!

PRIMARY FUNCTION

Perform quality team-based patient care under the direct supervision of a clinician for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports clinician and care management teams in the maintenance of chronic disease management, examination, and treatment of pediatric patient population.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

• Welcome and room patients; prepare exam rooms ensuring cleanliness, infection control, and appropriate supplies.
• Obtain and document vital signs (height, weight, temperature, pulse, respiration, blood pressure, pulse oximetry).
• Collect and document patient history, medications, allergies, and chief complaint in the EMR.
• Prepare patients for examinations and assist clinicians during routine procedures.
• Perform basic screenings (vision, hearing, developmental).
• Administer vaccines and medications using established protocols and buddy-check processes.
• Collect routine lab specimens (capillary blood, urine, throat and nasal swabs) and process appropriately.
• Perform point-of-care testing and operate equipment (e.g., EKG, spirometry)
• Provide basic first aid and wound care as directed.
• Reconcile medications and vaccines in EMR and state registry.
• Maintain accurate patient records and organize/scanning documentation.
• Provide patient education using approved materials.
• Ensure proper vaccine handling and storage compliance.
• Assist with scheduling, referrals, and completion of routine forms.
• Respond to patient messages and ...
• Observe and report changes in patient condition to clinician.
• Maintain a safe, clean clinical environment.
• Follow HIPAA, safety, and infection control policies.
• Support team workflow and assist colleagues as needed.
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION:

• High School Diploma or equivalent required.
• Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
• Experience may be commensurate with education.

EXPERIENCE:

• Minimum 1 year of Medical Assistant experience with MA Diploma/Certification in healthcare setting preferred.

LICENSURE/CERTIFICATION

• MA Diploma/Certification required OR a minimum of 3 years MA experience will commensurate Diploma/Certification requirement.
• Active BLS certification required.
• Upon hire, and for the duration of the employment period driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families.
• Maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology, and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize and organize.
• Ability to communicate clearly both written and verbally.
• Critical thinking includes emergency situations.
• Proficiency in electronic health recordkeeping systems.

TYPICAL WORKING CONDITIONS

• Patient-facing
• May rotate working in the office and remote/telework.
• Direct patient care.
• 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
• Designated Medical Assistant float staff will be assigned to multiple designated office locations as applicable.
• Indoor Work
• Excessive Noise
• Operating Computer
• Exposure to Hazards
• Extreme Temperatures
• Reach Outward
• Manual Dexterity
• Reach above Shoulder
• Lift/Carry 20 lbs. or less.
• Push/Pull 41-200 lbs.
• Sitting
• Walking
• Crawl
• Squat or kneel.
• Bending

OTHER PHYSICAL REQUIREMENTS

• Vision
• Sense of sound
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE)

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.