MEDICAL OFFICE ASSISTANT

Alivio Medical Center Inc; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Alivio Medical Center Inc in Chicago is seeking a Medical Office Assistant to handle patient eligibility, registration, and enrollment for programs including MPE, All Kids and CountyCare. You will collect co-payments and verify insurance while maintaining patient demographics.

Responsibilities include greeting patients, scheduling, printing provider schedules, filing records, and posting payments to the billing system.

Qualifications

• Strong organizational, clerical and communication skills.
• Bilingual Spanish/English required.
• Computer literate.
• HS Diploma or GED; one year related healthcare experience preferred.

Responsibilities

• Greets patients, answers telephones, schedules appointments and makes reminder appointment calls.
• Assists to print provider schedules, verify appointments.
• Registers all new patients, instructing the patient to complete registration and consent forms; enters data into computer.
• Performs financial assessment and enrollment activities including collecting insurance information and posting to patient chart.
• Manages and balances daily cash, prepares cash reports and submits receipts.
• Maintains confidentiality of patient information and records and adheres to privacy policies.

Skills

Organizational skills

Clerical skills

Communication skills

Bilingual Spanish/English

Computer literacy

Education

HS Diploma/GED

Job description

SUMMARY:Medical Office Assistant processes patient eligibility, patient registration, MPE, All Kids and CountyCare applications via on-line. Will be responsible for collecting applicable co-payments, establish payment plans and monitors patient payment activity. Will preform financial assessments, billing functions and update patient demographics.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ESSENTIAL DUTIES AND RESPONSIBILITIES:Greets patients, answers telephones, schedules appointments and makes reminder appointment callsAssists to print provider’s schedules, verify appointmentsAssists to make new medical charts, pull charts and file charts following AMC’s medical records policies and procedures and/or Electronic Medical Record daily functionsRegisters all new patients, instructing the patient to complete registration and consent forms; enters data into computerPerforms financial assessment and enrollment activities including:obtaining the patient’s insurance card or method of payment, making photocopy of card and filing as appropriate within the chartadministering the sliding fee scale as part of the assessment and according to Federal Guidelines; reviews and assesses sliding fee scale applicant every six monthsdocumenting patient interviews and outcomes, submitting monthly reports on appropriate dataassisting patients to complete and submit MPE,KidCare and CountyCare applicationacting as advocate between patient and third party payors, including Medicaid/MedicareCompletes the patient “check out process”, scheduling the return appointment when needed, collecting payment, and closing the transaction by issuing a receipt and/or posting the superbill to the computerized medical billing systemPerforms balancing of monies and posting; prepares daily cash report and submits daily cash receipts to the Billing DepartmentMaintains confidentiality of patient information and recordsConducts internal referrals when neededPerforms other related duties as assignedThis position requires compliance with all of Alivio’s written standards, including its Standards of Conduct, Joint Commission standards, all policies and procedures and Corporate Compliance requirements. Compliance will be considered as part of the regular performance evaluation.SUPERVISORY RESPONSIBILITIES:Manages and supervises staff listed below, including hiring, training, evaluating and managing performance to meet departmental efficiency and performance measures in keeping with the Union Collective Bargaining Agreement (CBA), Personnel Policies and Procedures and prevailing employment laws as appropriateNoneKEY INTERRELATIONSHIPS:School based program staffAdministrative AssistantsBilling StaffBenefits:Full-Time Benefits:Paid Time off (Vacation, Paid Sick Leave and Paid Leave)Full Health Benefits (Medical , Dental , Vision, Disability, Life Insurance. )403B Retirement Plan.WORKING CONDITIONS:OSHA Category 2 – Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.QUALIFICATIONS:Education:H.S. Diploma/GED or at least two years of relevant work experience.Licensure:N/AExperience:One year related experience, preferably in a health care setting. Experience working with IDPA, medicine and third party insurance preferredSpecial Training:N/ADemonstrated Competencies:Must have strong organizational, clerical and communication skills; bilingual Spanish/English; computer literate