Medical Multi-Task Front Office / Clerical

Eaglemds; Greensboro (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare organization is seeking compassionate and self-motivated Medical Multi-Task Front Office staff to enhance their patient care team. This role offers an opportunity to thrive in a supportive environment, where you will be responsible for managing patient interactions, administrative tasks, and ensuring compliance with healthcare regulations. With a focus on patient-centered care, you will play a vital role in maintaining the efficiency of the office and contributing to the overall mission of delivering high-quality healthcare. Join this dynamic team and enjoy a generous benefits package, including structured bonuses and paid leave, while making a difference in the lives of patients.

Benefits

Paid Maternity/Paternity Leave

Structured Bonuses

Healthcare Benefits

Qualifications

• Minimum of 2 years experience in a medical office is required.
• Strong administrative skills and patient communication are essential.

Responsibilities

• Check appointment schedules and make necessary corrections.
• Greet patients and assist with administrative tasks.
• Maintain patient confidentiality and follow HIPAA guidelines.

Skills

Patient Communication

Administrative Skills

Data Entry

HIPAA Compliance

Education

High School Diploma

Medical Office Experience

Job description

Medical Multi-Task Front Office / Clerical

Eagle Family Medicine @ Brassfield, 3800 Robert Porcher Way, Suite 200, Greensboro, North Carolina, United States of America Req #304

Monday, April 7, 2025

Site: Eagle Family Medicine @ Brassfield

Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package? Look no more! Eagle Physicians & Associates is seeking dynamic and self-motivated Medical Multi-Task Front Office / Clerical staff to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office. Join Us and Thrive!

Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.

Additional Benefits:

Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.

Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Key Responsibilities:

• Check encounter forms against appointment schedule and make any necessary corrections.
• Answers telephone and communicates messages to the appropriate person.
• Greets patients, with positive attitude.
• Make patient appointments when necessary.
• Update demographic and insurance information on patients at check-in.
• Collects payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
• Assist in whatever administrative and clerical back up is needed which may include faxing, processing mail, photocopying, data entry, filing and telephoning.
• Assist with scanning of medical records.
• Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
• Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:
• Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
• Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
• Values: Integrity, Compassion, Trust, Professionalism and Respect.