Medical Laboratory Scientist — Client Support & Ops

CHEManager International; Detroit (MI); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sign on bonus available

Descrizione del lavoro

Henry Ford Hospital in Detroit seeks Medical Laboratory Scientist to move beyond bench work into a dynamic, problem-solving role in Lab Customer Service. You will triage calls, process orders, manage client communication, and track shipments while collaborating with sales, pathologists, and outreach partners.

Exposure to Sunquest, Copath, CRM, and ATLAS provides broad lab-system experience in a fast-paced environment. A sign-on bonus is available for qualified candidates.

Competenze

• Minimum bachelor's degree in Medical Laboratory Science or related field.
• Includes six months of medical laboratory experience.
• Technical proficiency to perform routine and complex lab procedures.
• Certification preferred from ASCP, AMT, AAB, ACS, or HEW.

Mansioni

• Triages calls and communicates with customers across departments.
• Processes orders and tracks shipments with Lab systems.
• Reviews and interprets critical lab values under supervision.
• Collaborates with sales, pathologists, and outreach partners.
• Troubleshoots issues and assists in approvals for specialized testing.
• Maintains confidentiality and adheres to safety and quality standards.

Conoscenze

Triaging calls

Processing orders

Client communication

Tracking shipments

Team collaboration

Formazione

Bachelor's degree in Medical Laboratory Science

Certification prep or eligible (ASCP / AMT / AAB / ACS)

Strumenti

Sunquest

Copath

CRM

ATLAS

Descrizione del lavoro

Henry Ford Hospital in Detroit seeks Medical Laboratory Scientist to move beyond bench work into a dynamic, problem-solving role in Lab Customer Service. You will triage calls, process orders, manage client communication, and track shipments while collaborating with sales, pathologists, and outreach partners.

Exposure to Sunquest, Copath, CRM, and ATLAS provides broad lab-system experience in a fast-paced environment. A sign-on bonus is available for qualified candidates.