Lab Operations Specialist

Henry Ford Health; Jackson (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a Lab Support Associate to help our lab run smoothly. You will handle order entry, specimen handling, and use automation systems, ensuring accurate tracking and timely processing.

This role emphasizes friendly patient and staff communication, strong computer skills, and a commitment to exceptional service in a fast-paced healthcare environment.

Qualifications

• High school graduate or equivalent.
• Strong computer skills, including proficiency in Microsoft Office Suite or similar software.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.

Responsibilities

• Handle order entry, specimen pick-up, transportation, tracking, receipt, and processing—you'll be the backbone of our lab's efficiency.
• Master laboratory equipment and automation systems—think of yourself as the tech-savvy problem-solver who keeps everything running like a well-oiled machine.
• Be the friendly face of our lab! Connect with patients, laboratory staff, and caregivers with professionalism and genuine warmth—because great care starts with great communication.
• Leverage information systems to manage tasks, stay organized, and ensure accuracy in everything you do—your attention to detail makes all the difference!

Skills

Customer service

Attention to detail

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Henry Ford Health in Jackson, MI is seeking a Lab Support Associate to help our lab run smoothly. You will handle order entry, specimen handling, and use automation systems, ensuring accurate tracking and timely processing.

This role emphasizes friendly patient and staff communication, strong computer skills, and a commitment to exceptional service in a fast-paced healthcare environment.