Medical Laboratory Scientist: Afternoons & Problem-Solving

Henry Ford Health; Detroit (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Sign on bonus

Job summary

Henry Ford Health in Detroit, MI is seeking a Medical Laboratory Scientist to join a dynamic lab team. Under supervision you will tackle a fast-paced role with opportunities to learn and grow while supporting high-quality patient care.

You will triage issues, manage orders and communications, track shipments, collaborate across departments, and gain hands-on experience with Sunquest, Copath, CRM and ATLAS in a customer-focused lab environment.

Qualifications

• Bachelor's degree from an accredited college or university; meet ASCP education eligibility routes for Medical Laboratory Scientist.
• Six months of experience in a medical laboratory setting.
• Certification at technologist level or medical/clinical lab scientist level preferred (ASCP/AMT/AAB/etc).

Responsibilities

• Triaging & Troubleshooting: field calls, diagnose issues, and work cross-departmentally to solve problems.
• Order & Communication Management: process orders and maintain client communication.
• Shipment Tracking & Critical Value Handling: monitor shipments and manage critical lab values.
• Cross-Functional Collaboration: partner with sales, pathologists, and outreach to facilitate testing approvals.
• Multi-System Mastery: gain experience with Sunquest, Copath, CRM, and ATLAS.
• Customer-Centric Problem Solving: act as the bridge between customers and the lab.

Education

Bachelor's degree

Job description

Henry Ford Health in Detroit, MI is seeking a Medical Laboratory Scientist to join a dynamic lab team. Under supervision you will tackle a fast-paced role with opportunities to learn and grow while supporting high-quality patient care.

You will triage issues, manage orders and communications, track shipments, collaborate across departments, and gain hands-on experience with Sunquest, Copath, CRM and ATLAS in a customer-focused lab environment.