Medical Lab Technician

North Mississippi Health Services, Inc.; Tupelo (MS); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dedicated team at a forward-thinking health services provider as a Medical Laboratory Technician. In this role, you will be pivotal in ensuring the accurate and efficient processing of laboratory specimens while providing exceptional customer service to patients and families. Your responsibilities will include supervising phlebotomists, adhering to regulatory guidelines, and maintaining quality control standards. This position offers the chance to make a real difference in the health of the community while working in a supportive environment that values your unique talents and perspectives. If you're passionate about healthcare and ready to connect your skills with a purpose, this opportunity is for you.

Qualifications

• Associate's Degree in Medical Laboratory Technology required.
• 10+ years experience in a clinic or hospital laboratory preferred.

Responsibilities

• Coordinate workflow of phlebotomists in the Specimen Processing area.
• Ensure accurate transportation of lab supplies and specimens.
• Communicate effectively with staff, patients, and families.

Skills

Organizational Skills

Communication Skills

Customer Service

Biohazardous Specimen Handling

Quality Control

Education

Associate's Degree in Medical Laboratory Technology

Tools

Laboratory Equipment

Job description

At North Mississippi Health Services, our mission is to “continuously improve the health of the people of our region.” We aim to “provide the best patient and family-centered care and health services in America.” We believe that fulfilling our mission and vision calls us to embrace the best people who form incredible connections with our patients and families.
We take pride in celebrating everything that makes you unique—your talents, perspectives, and passions. At North Mississippi Health Services, we believe in connecting your passion with a purpose. You know what connected feels like when you are part of our team.
#WhatConnectsYou

Job Description

JOB SUMMARY
The Medical Laboratory Technician at North Mississippi Health Services is responsible for coordinating the workflow of phlebotomists in the Specimen Processing area, ensuring accurate and efficient transportation of lab supplies and specimens, and following regulatory guidelines for specimen handling. This role involves effective communication with NMHS staff, patients, and family members, providing excellent customer service, and addressing service recovery when needed. The Technician plays a vital role in reporting accurate laboratory test results and maintaining quality control standards.

JOB FUNCTIONS

1. Supervision: Coordinates work-flow of phlebotomists in Specimen Processing area.
2. Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens. Follows all laws and regulations in the processing and transportation of laboratory specimens.
3. Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens. Follows proper policy for accurate patient identification and labeling of all specimens.
4. Communication: Effectively communicate with all NMHS staff, patients, their family members and customers.
5. Customer Service: Uses AIDET as applicable. Attends CARES training. When necessary, assures proper service recovery is done for patients and/or caregivers. Answers telephone in a polite and efficient manner.
6. Employee Relations: Works as part of a team with all Pathology and NMHS employees.
7. Reporting/Recordkeeping: Assures department testing, applicable to their area, is reported in an accurate and timely manner. Assists with meeting goals of department Performance Improvement initiatives. Assures appropriate documentation of all required instrument monthly maintenance and quality control.
8. Education: Participates in continuing education programs to maintain and expand skills. Stays abreast of regulatory changes.
9. Regulation: Adheres to NMHS/NMMC Policies/Procedures/Guidelines. Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statutes. Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards.

QUALIFICATIONS

Education

Education Level: Associate's Degree of Arts degree as a Medical Laboratory Technician from a CAHEA/NAACLS accredited program.
Required/Preferred: Required

Other (Experience): MLTs credentialed prior to 2006 are grandfathered and do not have to complete the continuing education requirement.
Medical Laboratory Scientist students in their fourth year of study who have successfully completed a clinical rotation may be hired into PRN MLT position.

Licenses and Certifications:

ASCP - Medical Technologist ASCP Certification as a Medical Laboratory Technician, required within 12 months after incumbent’s graduation from an accredited Medical Laboratory Technician Program.
Time Frame: within 1 Year
Required/Preferred: Preferred

Valid Driver’s License and acceptable driving record/history
Upon Hire: Required

Work Experience

Number of Years: 10+ years
Work Experience Details: Willing to consider 10 years of experience in a clinic or hospital laboratory in lieu of certification.
Required/Preferred: Required

Knowledge Skills and Abilities

Good organizational and communication (written and verbal) skills
Knowledge of and appropriate handling of biohazardous specimens
Prioritize and organize daily work demands of area
Evaluating processes and equipment for optimal organization and performance
Communicates effectively
Provides excellent service to internal and external customers
Assuring quality control is acceptable and required maintenance is completed daily in work area
Must have extensive contact with: Pathology Department and hospital staff (including physicians)
Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve.

Requirements

The following are requirements in addition to any stated in the above description.

Education

You must have the following education to apply:
Associates of Medical Laboratory Technician