Medical Lab Client Success Specialist

PeopleAdmin, Inc.; Omaha (NE); On-site; USD 25,000 - 39,000; Full time

Job summary

UNMC is seeking a Medical Lab Client Service Representative in Omaha, NE. The role involves handling outreach laboratory specimens, reporting results, and providing expert client service to internal and external customers.

The position requires a high school education (or equivalent) with at least two years of related experience. Proficiency in Word/Outlook, strong healthcare communication, and typing ability are essential.

Qualifications

• High School education or equivalent required; two years post high school education/related experience considered.
• Clinical experience in healthcare environment preferred but not required.
• Strong customer service and computer skills required (Word/Outlook).
• Knowledge of medical terminology beneficial.

Responsibilities

• Process and report outreach laboratory specimens affecting patient care.
• Manage specimen handling, storage, test ordering and distribution for lab testing.
• Provide accurate clerical and technical support with attention to detail.
• Communicate with internal and external customers of RPS and NPHL.

Skills

Customer service

Data entry

Medical terminology

Typing 50 wpm

Education

High School education or equivalent

Two years post high school education/related experience

Tools

Sunquest

CoPath

Epic

Microsoft Excel

Job description

UNMC is seeking a Medical Lab Client Service Representative in Omaha, NE. The role involves handling outreach laboratory specimens, reporting results, and providing expert client service to internal and external customers.

The position requires a high school education (or equivalent) with at least two years of related experience. Proficiency in Word/Outlook, strong healthcare communication, and typing ability are essential.