Medical Interpreter/Translator- Geisinger Community Medical Center

Geisinger; Scranton (Lackawanna County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare organization seeks a Medical Interpreter to provide language services for Spanish-speaking patients. You will play a crucial role in ensuring accurate communication and better coordination of care within our clinical environment. Join us to make a significant impact on diversity and inclusion while benefiting from competitive salary and full benefits starting day one.

Benefits

Full benefits (health, dental and vision) starting on day one

Generous paid time off (PTO) plan

Up to $5,000 in tuition reimbursement per calendar year

Employee Assistance Program (EAP)

Qualifications

• Graduation from a certified medical interpreter program (minimum 40 hours).
• Strong proficiency in both English and Spanish.

Responsibilities

• Converts documents from English to Spanish to support healthcare services.
• Coordinates interpreting for Spanish-speaking patients, ensuring effective communication.
• Upholds standards of practice and ethics for medical interpreters.

Skills

Translation

Interpreting

Communication

Cultural Competency

Education

Completion of nationally recognized medical interpreter program

Job description

• Converts organizational documents from English to Spanish with equivalent meaning and effect (i.e., translating/drafting, editing, and/or proofing) to support all manner of healthcare services.
• Ensures accuracy of content utilizing reference materials and electronic resources to research, verify, and check the most effective and appropriate modes of communicating messages in target language.
• Identifies, assesses, and responds to interpreting needs of patients and families as directed by the manager, including during inquiry, scheduling, initial and ongoing visits or procedures. The medical translator/interpreter provides accurate, skilled renditions for effective communication and complies with all hospital policies and procedures.
• Upholds the National Standards of Practice for Interpreters in Health Care of the National Council of Interpreting in Health Care (NCIHC) and abides by the ethics, values and standards of practice for professional translators as articulated by the American Translators Association.
• Functions as a member of the interdisciplinary team, supporting in care planning for Spanish speaking patients and families. Presents assessment of needs to assist other professionals in the overall treatment and care planning, including support personnel in fields such as social work, spiritual care, case management, etc. and for coordination of services, including local transportation and accommodations, securing meals, etc.
• Prioritizes needs for interpreting services ie. Tests, procedures, end of life discussions, etc.
• Coordinates services for all Limited English Proficient in house patients to assure language needs are being met through other resources such as language line.
• Proposes most suitable service delivery modality (in person, video, telephone) based on the needs of the patient, and in the event of unforeseen communication barriers.
• Promotes a culture of hospitality and service both internally within departments and divisions, and externally to existing and potential international families and clients.
• Prioritizes materials for translation to ensure timely availability of information for use.
• Utilizes translation tools and software to optimize efficiency
• Acts as a resource to the organization providing insight and education on language and cultural differences.
• Performs additional miscellaneous job-related duties as requested.
• Collaborates with professional colleagues in the development and implementation of language services initiatives as directed by the Manager when appropriate.
• Upon manager request, collaborates with interdisciplinary teams in the development of language services policies, practices and programs that improve direct services and contribute to an ideal, culturally-responsive, patient-family experience.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

• Hours: 8:00am-4:30pm

• Required Experience: Completion of nationally recognized medical interpreter program (e.g. bridging the gap, the community interpreter, language line, or equivalent 40-hour minimum medical interpreting course)

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity

Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) anda health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance