Medical Information Systems and Processes – Global Pharma

MSI Pharma; United States; Remote; USD 96,000 - 179,000; Full time

Job summary

A global pharmaceutical company is seeking a Medical Information Systems and Processes Contractor to drive operational excellence and manage medical information systems. This remote role demands strong project leadership, adherence to compliance standards, and communication skills. The ideal candidate will have experience in managing multi-geographic medical information operations and familiarity with various information systems including Salesforce and Power BI. Candidates must possess a Bachelor's degree, and an MBA or MS in Health Informatics is preferred.

Qualifications

• Proven track record in project leadership and operational excellence.
• Strong communication and networking skills.
• Adapt quickly to changing environments.
• Expertise in project and change management.
• Bachelor's degree required; MBA or MS in Health Informatics is a plus.

Responsibilities

• Implement, maintain, and optimise Medical Information systems and tools.
• Ensure compliance with SOPs and regulatory requirements.
• Manage lifecycle of Medical Information content.
• Oversee reporting and analytics deliverables.
• Ensure adherence to data privacy standards.
• Partner with IT, Compliance, Quality, Medical Affairs, and Commercial Operations for seamless integration.
• Manage external vendors to ensure timely, high-quality deliverables.
• Training & Knowledge Management: Maintain and improve departmental training materials.
• Deliver system training and ongoing education for internal and external stakeholders.

Skills

Project leadership

Operational excellence

Strong communication

Stakeholder management

Adaptability

Change management

Problem-solving

Education

Bachelor’s degree

MBA or MS in Health Informatics

Tools

Salesforce-based enquiry systems

Veeva Vault

EndNote

Power BI

Pimcore

CRM platforms

SharePoint

Job description

Medical Information Systems and Processes

Location: Remote (Global) - applicants must be based in the US

About the Role

We are seeking a highly skilled Medical Information Systems and Processes Contractor to join our Global Medical Information team. This role is pivotal in driving operational excellence, compliance, and innovation across Medical Information systems and processes. You will lead system implementation, governance, and continuous improvement initiatives while collaborating with cross-functional teams and managing vendor relationships.

Key Responsibilities

• Implement, maintain, and optimise Medical Information systems and tools (e.g., enquiry management, reference/document management, dashboards, intranet sites).
• Ensure compliance with SOPs, regulatory requirements, and industry best practices.
• Manage lifecycle of Medical Information content across internal and external platforms.
• Oversee reporting and analytics deliverables, including standard and ad hoc reports.
• Ensure adherence to data privacy standards and safe harbour requirements.

Cross-Functional Collaboration & Vendor Management

• Partner with IT, Compliance, Quality, Medical Affairs, and Commercial Operations for seamless integration.
• Manage external vendors to ensure timely, high-quality deliverables.
• Training & Knowledge Management:
• Maintain and improve departmental training materials.
• Deliver system training and ongoing education for internal and external stakeholders.

Required Qualifications & Skills

• Proven track record in project leadership and operational excellence.
• Strong communication, networking, and stakeholder management skills.
• Ability to adapt quickly to changing environments and embrace new technologies.
• Expertise in project management, change management, and problem-solving in global, matrixed settings.
• Bachelor’s degree required; MBA or MS in Health Informatics is a plus.

Preferred Experience

• Familiarity with Salesforce-based enquiry systems, Veeva Vault, EndNote, Power BI, Pimcore, CRM platforms, and SharePoint.
• Knowledge of GxP validation terminology.
• Experience supporting global or multi-geography Medical Information operations.