Medical Information Specialist Lead (Fully Remote)

Partner Company; United States; Remote; USD 41,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Holiday break

Recognition awards

Referral bonus

Online training

Job summary

Partner Company is seeking a dedicated Medical Information Specialist to join a remote team. You will ensure high‑quality responses by following approved scripts, guidelines, and SOPs, while leading team members and providing support for consistent service quality.

You will document and triage Medical Information Requests, Adverse Events, and Product Quality Complaints, contributing to patient safety and data accuracy in a collaborative environment.

Qualifications

• High school diploma required; bachelor's degree preferred.
• Experience in medical information, healthcare, or related environments is advantageous.
• Strong communication, attention to detail, and multitasking abilities.

Responsibilities

• Maintain high-quality standards by following approved scripts, guidelines, and SOPs.
• Lead and guide team members, providing support and direction for consistent service quality.
• Document and triage Medical Information Requests, Adverse Events, and Product Quality Complaints.

Skills

Communication

Attention to detail

Multitasking

Medical information experience

Education

High school diploma

Bachelor's degree preferred

Job description

• Maintain high-quality standards by following approved scripts, guidelines, and SOPs.
• Lead and guide team members, providing support and direction for consistent service quality.
• Document and triage Medical Information Requests, Adverse Events, and Product Quality Complaints.

Requirements:

• High school diploma required; bachelor's degree preferred.
• Experience in medical information, healthcare, or related environments is advantageous.
• Strong communication, attention to detail, and ability to multitask.
• Competitive salary range of $59,000–$60,000 CAD annually.
• Health benefits from day one and paid break between Christmas and New Year's.
• Recognition awards, referral bonus, and online training opportunities.

Partner Company

The hiring company focuses on delivering medical information and healthcare support programs. It operates with a remote team culture, emphasizing collaboration and professional development.