Medical Front Office Specialist (3191)

US Heart and Vascular; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

US Heart and Vascular in Houston, TX is seeking a full-time Medical Front Office Specialist to handle receptionist duties, scheduling, and patient registrations. The role requires an energetic, patient-focused individual with at least 1 year of medical office experience and comfort with EMR software.

Responsibilities include answering calls, confirming appointments, entering authorizations, verifying insurance, collecting payments, and preparing daily deposits.

Qualifications

• High school diploma or GED is required and a comfort with medical front desk tasks.
• Experience with medical office workflows and patient scheduling is preferred.
• Familiarity with insurance verification and billing processes is helpful.

Responsibilities

• Answer phone calls and respond to patient inquiries professionally.
• Schedule patient appointments efficiently and optimize office resources.
• Confirm patient appointments and arrange follow-ups as needed.
• Respond to referral requests within 48 hours.
• Enter authorization information into the patient account in the system.
• Print medication lists prior to triage.
• Enter patient demographics and insurance information accurately.
• Verify coverage and document benefits information.
• Collect patient payments per office policies and prepare daily deposits.

Skills

Reception experience

EMR experience

Bilingual (preferred)

Education

High School Diploma/GED

Tools

E-Clinical Works (EMR)

Job description

Medical Front Office Specialist (3191)

Willowbrook - Dotson - Houston, TX 77070

Overview

Position Type: Full Time

Job Shift: Day

Education Level: High School Diploma/GED

Travel Percentage: None

Category: Other Positions

Description

US Heart and Vascular needs a full-time Medical Front Office Specialist to join our team at Willowbrook Cardiovascular Associates in Houston, TX.

Responsibilities:

• Answer phone calls and respond to patient inquiries in a courteous and professional manner.
• Schedule patient appointments in an efficient and timely manner, ensuring optimal utilization of office resources.
• Confirm patient appointments and follow-up as necessary.
• Respond to patient referral requests within 48 hours.
• Enter authorization information into the patient account in the system.
• Print patients' medication lists prior to triage.
• Obtain and accurately enter patient demographic and insurance information into the patient registration system.
• Verify insurance coverage and document benefits information.
• Collect patient payments per office policies.
• Prepare daily deposits for office co-pays collected.

Requirements:

• A minimum of 1 year of reception or medical office experience is required.
• Experience in cardiology is preferred but not required.
• Proficiency with E-Clinical Works or similar Electronic Medical Record (EMR) software.
• Bilingual is preferred but not required.
• Knowledge of medical insurance verification and office billing procedures is preferred but not required.

About Houston, TX:
Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to their appeal. Whether for career growth or culture, Houston has it all.