Medical Front Office: Referral Coordinator

SMG Brand; Jefferson City (TN); On-site; USD 34,000 - 45,000; Full time

Job summary

Summit Medical Group—TN Valley Primary Care is seeking a Referral Coordinator in Jefferson City, TN. The role ensures referrals arrive at specialists' offices prior to patient appointments and handles patient checkouts. This is a full-time, on-site position.

Responsibilities include coordinating referrals, scheduling appointments, processing forms, and maintaining logs. A high school diploma or GED is required, with preferred 1 year in medical billing.

Qualifications

• High School Diploma or GED required.
• Prefer one-year experience in a medical billing setting.

Responsibilities

• Receives and returns phone calls to patients, other physicians' offices, insurance companies and other offices as appropriate.
• Completes all referral forms correctly and timely and faxes / mails forms to other physicians' offices, insurance companies and other appropriate recipient.
• Schedules patients' appointments as needed.
• Maintains daily logs of contacts and job completions.
• Assists with other front office functions as requested, such as scanning, answering phones, check-in, etc.
• Performs duties in a professional manner while exhibiting a courteous and cooperative demeanor to patients, co-workers, management, and the public.
• Adheres to established policies and procedures (including OSHA guidelines).
• Actively participates in site-level Quality Improvement Activities.

Education

High School Diploma or GED

Job description

Summit Medical Group—TN Valley Primary Care is seeking a Referral Coordinator in Jefferson City, TN. The role ensures referrals arrive at specialists' offices prior to patient appointments and handles patient checkouts. This is a full-time, on-site position.

Responsibilities include coordinating referrals, scheduling appointments, processing forms, and maintaining logs. A high school diploma or GED is required, with preferred 1 year in medical billing.