Healthcare Referral Coordinator

Baptist; Collierville (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Baptist in Collierville, TN is seeking a referrals coordinator to support physician services by processing patient referrals and generating reports. The role involves data entry, follow-up with physician offices, and ensuring service quality.

Responsibilities include scheduling appointments, communicating with patients and offices, and maintaining relationships with internal and external customers while submitting medical records as needed.

Qualifications

• Two years of office experience.
• Preferably healthcare industry experience.
• Knowledge of medical terminology.
• Referral Processing and Medical Billing experience.

Responsibilities

• Review all incoming referrals and schedule appointments for various practices and specialties.
• Communicates referral information and confirmation with patients and referring physican/office staff.
• Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
• Review and submit all medical records related to referral appointments as requested by physicans.
• Completes assigned goals.

Skills

Interpersonal skills

Data entry

Communication

Problem resolution

Service recovery

Education

Associates Degree

1-year college

Job description

Baptist in Collierville, TN is seeking a referrals coordinator to support physician services by processing patient referrals and generating reports. The role involves data entry, follow-up with physician offices, and ensuring service quality.

Responsibilities include scheduling appointments, communicating with patients and offices, and maintaining relationships with internal and external customers while submitting medical records as needed.