Medical Front Office Receptionist

RadNet; Apache Junction (AZ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

401(k) Employer Match

Free services at our imaging centers

Job summary

RadNet is seeking a Patient Service Representative in Apache Junction, Arizona. In this role, you will greet and register patients, verify insurance information, and provide exceptional customer service within a fast-paced environment.

The ideal candidate should have a High School Diploma or GED, strong multitasking skills, and experience in a medical setting. We offer comprehensive health coverage, wellness dollars, and a 401(k) employer match.

Qualifications

• Genuinely passionate about customer service and exercise sound judgment.
• Able to thrive in a fast-paced environment and prioritize work effectively.
• Medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly manner.
• Obtain and verify insurance and patient information.
• Schedule, reschedule, or cancel patient appointments.
• Interact diplomatically with patients and their families.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Medical terminology knowledge

Education

High School Diploma or GED

Job description

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross‑training and advancement opportunities in a team‑focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

You Will

• Greet and register patients in a friendly and service‑oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co‑pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back‑office staff for timely and effective care of patients.
• Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguard any on‑site medications in accordance with company policies, procedures and any legal requirements.
• Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
• Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Show respect for patient boundaries and cultural sensitivities during all interactions.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

You Are

• Genuinely passionate about customer service and exercise sound judgment and an ability to remain professional in all situations.
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• Able to thrive in a fast‑paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world‑class customer service.

To Ensure Success In This Role, You Must Have

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $16.00-$20.00 per hour