Medical Front Office Receptionist

Hmixray; Apache Junction (AZ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

401(k) Employer Match

Job summary

Hmixray is seeking a dedicated Patient Service Representative in Apache Junction, Arizona. In this pivotal role, you will greet and register patients, obtain and verify insurance information, and ensure a welcoming environment.

Ideal candidates will possess strong multitasking abilities and communicate effectively. This position offers a comprehensive benefits package, including medical, dental, and vision coverage, along with a pay range of $16.00 to $20.00 per hour.

Qualifications

• Intermediate to advanced computer skills are required.
• Strong multitasking and communication skills essential.
• Experience providing exceptional customer service is necessary.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain and verify insurance and patient information.
• Schedule and confirm patient appointments.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Medical terminology

Computer skills

Job description

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Candidate Qualities

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations.
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

Requirements

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Benefits

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $16.00-$20.00 per hour