Medical Front Office - Patient Service Specialist - KORT - Float

KORT - Kentucky Orthopedic Rehab Team; Lexington (KY); On-site; Full time

Job summary

A leading healthcare provider in Kentucky is seeking a Patient Service Specialist to join their front office team. This entry-level role involves managing patient experiences, supporting administrative tasks, and ensuring a welcoming environment in their physical therapy centers. Ideal candidates are personable, organized, and eager to contribute to patient care.

Benefits

Mentorship and orientation programs

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

401(k) retirement plans

Qualifications

• Entry-level position requiring strong communication and multitasking skills.
• High school diploma required; previous customer service experience is a plus.

Responsibilities

• Manage patient interactions at the front desk to ensure quality service.
• Assist with scheduling and administrative tasks within the healthcare center.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma

Job description

Medical Front Office - Patient Service Specialist - KORT - Float

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Medical Front Office - Patient Service Specialist - KORT - Float

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Vice President Talent Acquisition at Select Medical

Position: Patient Service Specialist

Location: Lexington, KY

Type of Employment: Fulltime - FLOAT

Schedule: Weekdays - Monday through Thursday (Varies 7am to 6pm) & Friday (Varies 7am to 5pm)

Compensation : Starting at $15/hour (pending experience)

When patients enter our outpatient physical therapy center , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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