Medical Front Office - Patient Service Specialist - KORT - Float

Select Medical; Lexington (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider seeks a Patient Service Specialist in Lexington, KY. The role focuses on ensuring excellent patient experiences, managing appointments, and performing administrative tasks. Join us for mentorship programs, comprehensive health benefits, and a supportive work environment.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plan

Life and disability protection

Qualifications

• 1 year of front desk experience required.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and communicate with various parties.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Lexington, KY

Type of Employment: Fulltime - FLOAT

Schedule: Weekdays - Monday through Thursday (Varies 7am to 6pm) & Friday (Varies 7am to 5pm)

Compensation: Starting at $15/hour (pending experience)

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans