Medical Front Office - Patient Service Specialist - KORT - Float

SSM Health; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Service Specialist to enhance patient experiences at their outpatient center. The role involves managing both patient interactions and business operations, such as scheduling appointments and verifying insurance, to ensure a seamless visit for all patients while maintaining communication with important stakeholders.

Qualifications

• 1 Year of Front Desk Experience.
• 1 Year of Medical Office Experience.

Responsibilities

• Greet and register patients, providing information about visits.
• Schedule patient appointments in person and via phone.
• Collect co-pays and conduct insurance authorizations.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Georgetown, IN

Type of Employment: Full Time (FLOAT)

Schedule: Weekdays - Between 7am to 6pm

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Georgetown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities:

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer including Disabled/Veterans