Medical Front Office - Patient Service Specialist- KORT

SSM Health; Crestwood (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

SSM Health is seeking a Patient Service Specialist for their outpatient therapy center in Crestwood. This full-time role involves greeting patients, scheduling appointments, and handling insurance verifications. As the first point of contact, you will play a crucial role in enhancing the patient experience, contributing to their care and satisfaction.

Qualifications

• 1 Year of Front Desk Experience is required.
• 1 Year of Medical Office Experience is preferred.

Responsibilities

• Greet and register patients and provide appointment information.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage payer approvals.

Skills

Customer Service

Communication

Organization

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:Crestwood, KY

Type of Employment: FullTime

Schedule: Weekdays - 8am-5pm or 9am-6pm

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Crestwood, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans