Medical Front Office - Patient Service Specialist- KORT

Select Medical; Crestwood (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Crestwood seeks a Patient Service Specialist to enhance patient experiences from the front desk. Responsibilities include greeting patients, scheduling appointments, and managing insurance-related tasks. Ideal candidates possess strong communication skills and a background in front desk or medical office operations.

Qualifications

• Minimum 1 year of front desk experience.
• Preferred 1 year of medical office experience.

Responsibilities

• Greet and register patients, providing information on their visit.
• Schedule patient appointments and manage payer approvals.
• Communicate regularly with insurance companies and other parties.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:Crestwood, KY

Type of Employment: FullTime

Schedule: Weekdays - 8am-5pm or 9am-6pm

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Crestwood, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans