Medical Front Office - Patient Service Specialist

Select Physical Therapy; Stanford (CA); On-site; Full time

Job summary

A leading company in healthcare is seeking a friendly Medical Front Office - Patient Service Specialist to manage patient interactions and front office duties. This role involves scheduling, insurance verification, and providing exceptional service to patients. The ideal candidate will have a positive attitude and experience in a medical office setting. Full-time position with competitive pay and benefits.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Qualifications

• 1 Year of Medical Office Experience required.
• Health Care Experience preferred.

Responsibilities

• Greet and register patients, provide information about visits.
• Schedule patient appointments in person and via phone.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Communication

Customer Service

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at Select Physical Therapy

Medical Front Office - Patient Service Specialist

4 days ago Be among the first 25 applicants

Join to apply for the Medical Front Office - Patient Service Specialist role at Select Physical Therapy

Overview

Palo Alto, California

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team. Possibility to go full time.

Overview

Medical Front Office - Patient Service Specialist

Palo Alto, California

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team. Possibility to go full time.

Job Description

When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

Schedule

• Center Location: 425 Sherman Ave Ste 300, Palo Alto CA 94306
• Type of Employment: Full Time
• Hours: Weekdays
• Compensation $20.00 - $22.00/hour based on experience
  
  

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  
  

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Medical Office Experience
• Health Care Experience
  
  

Preferred Qualifications

• 1 Year of Front Desk Experience
• Insurance Verification Experience
  
  

Physical Requirements

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions
  
  

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Required

Preferred

Job Industries

• Healthcare

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Select Physical Therapy by 2x

Sign in to set job alerts for “Medical Office Assistant” roles.

Dental Front Office Coordinator - General

Mountain View, CA $19.00-$22.00 4 days ago

Medical Assistant, Sleep Center, Sunnyvale

Patient Care Associate (EMT, Nursing Students, Medical Assistants Welcome to Apply!)

Medical Assistant / Patient Care Coordinator III - Oncology

PATIENT CARE COORDINATOR II (Medical Assistant)

Medical Assistant, Orthopedic Surgery, Mountain View / Sunnyvale

Mountain View, CA $19.00-$22.00 1 week ago

Medical Assistant, Orthopedic Surgery, Mountain View / Sunnyvale

Medical Assistant (Patient Care Coordinator II), Digestive Health OPC – Full Time, Days (08HR)

Medical Front Office - Patient Service Specialist

Patient Coordinator (Medical Receptionist - Full Time): San Jose, CA

PATIENT CARE COORDINATOR II (Medical Assistant)

Pediatric Dental Front Office/Treatment Coordinator

Medical Assistant, Urgent Care, San Carlos

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.