Medical Front Office - Patient Service Specialist - KORT - Float

Select Medical; Bardstown (KY); On-site; Full time

Job summary

An established industry player is seeking a Patient Service Specialist to enhance patient experiences at their outpatient center. In this fulltime role, you will be the first point of contact for patients, ensuring they feel welcomed and informed. Your responsibilities will include greeting patients, scheduling appointments, and managing insurance processes. This position offers an opportunity to make a significant impact on patient care while working in a supportive environment. If you are passionate about customer service and have a knack for organization, this could be the perfect fit for you.

Qualifications

• 1 year of front desk experience required.
• Strong communication skills are essential.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage insurance verifications.

Skills

Customer Service

Communication

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Bardstown, KY

Type of Employment: Fulltime - FLOAT - SOUTH REGION

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (pending experience)

***Must me willing to travel and have consistent transportation***

When patients enter our outpatient physical therapy center in Bardstown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.