Medical Front Office - Patient Service Specialist

Select Medical; South Dennis (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider in Dennis, MA is seeking a Patient Service Specialist. This role involves managing both patient and business aspects of the outpatient physical therapy center, ensuring an exceptional experience for patients from the moment they arrive. Responsibilities include greeting patients, scheduling appointments, and handling insurance verifications. Ideal candidates will have a High School Diploma or GED and a commitment to excellent patient care.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorney offices and insurance companies.
• Collect co-pays and manage payer approvals.

Education

High School Diploma/GED

Job description

Overview

Position: Patient Service Specialist

Location: Dennis, MA

Type of Employment: PRN/Per diem

Schedule: Weekdays - Varies

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Dennis, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

1. Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
2. Schedule patient appointments in person and via phone
3. Maintain regular communication with parties such as attorney offices, insurance companies, and translation companies, as well as market operational leaders and the business development team
4. Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Information

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.