Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Northern Kentucky; North Grafton (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider in Massachusetts is seeking a Patient Service Specialist to enhance patient experiences at their North Grafton center. This part-time position involves greeting patients, scheduling appointments, and managing communications with insurance companies. With the potential for full-time employment, this role is ideal for someone with front desk experience looking to thrive in a healthcare environment.

Qualifications

• 1 Year of Front Desk Experience required.
• 1 Year of Scheduling Experience required.

Responsibilities

• Greet and register patients, provide information about visits.
• Schedule appointments in person and via phone.
• Regular communication with insurance companies and other parties.
• Collect co-pays and manage payer approvals.

Skills

Customer Service

Communication

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: North Grafton,MA

Type of Employment: Partime (Potential to become Fulltime)

Schedule: Tuesday/Thursday (9am to 6:30pm) & Friday (8am to 2pm)

Compensation: Starting at $17/hour (Pending experience)

When patients enter our outpatient physical therapy center in North Grafton,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

• 1 Year of Front Desk Experience

• 1 Year of Scheduling Experience

Preferred Qualifications:

• Insurance Verification Experience
• Health Care Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans